Retail Pricing – All items listed on our catalogue are shown with retail pricing
Trade Pricing – To view trade prices you must be registered as a Trade customer with H.E. Koch & Co. Your login details will then allow you access to the catalogue with Trade pricing.
At Koch we do not look to profit from our freight and dispatch services. We have negotiated the best possible freight rates with reputable and reliable freight companies such as Direct Freight Express.
The freight cost will vary depending on where you are located. In many instances, we aim to reward loyal and volume buyers with discounted freight deals.
Wholesale and International deliveries will be quoted on an individual order basis by contacting +61 2 9741 4999
Minimum Order Value
Min Orders value is $50 (ex GST) (please note there is no minimum at our Cash and Carry outlets)
Handling Fee
Orders LESS THAN $150 (ex GST) are subject to a $25 per order handling fee.
Internet Orders
Orders over $500 (ex GST) will now incur a $10.00 freight charge (conditions apply).
For orders over $500, a $10 Freight charge will apply to orders placed via the Koch Web Site for ALL areas of NSW, ACT and VIC.
In QLD, a $10 Freight charge will apply to orders placed via the Koch Web Site for Brisbane, Gold Coast, Ipswich, Toowoomba and the Sunshine.
All other areas of QLD, TAS, SA, NT and WA will receive discounts off the standard freight rates for internet orders over $500.
Please SELECT your items carefully as we do not accept any credits or returns on Web Orders.
Damaged goods will be credited provided notification is given directly to head office within 48 hrs of receipt of goods.
Accounts must be trading within agreed terms to be eligible for FREE Freight. All your account details are available when logging on to the Koch Website with your username and password.
Retail Accounts – Retail accounts will be active as soon as online registration has been completed.
Trade Accounts – Trade accounts created online will be activated once the ABN is verified. Standard turn around time for this is 24 hours.
H.E. Koch & Co. does not place insurance on delivered goods, insurance should be organized and paid by the purchaser.
All damaged goods should be reported by either email or telephone within 24 hours of receipt of goods to enable the issuing of a credit. Should this not be the case we will not accept liability for damaged goods.
Being a Koch online customers entitles you to receive promotions offers & other communication from time to time, If you do not wish to receive updates about our website please inform us by email (info@koch.com.au) or by phone (9741-4999)
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