s, she is certainly an asset to the company. All the staff I have dealt with in Customer Service & accounts I truly cannot speak highly of these staff members. If I ring or email for anything to add to my order or replacement or pay a invoice these staff members get my queries done effectively and timely plus there all willing to help! Which makes my life so much easier than being passed around on the phone if ive ring a wrong area they are happy to help! I truly cannot fault Koch products are prices you are my go to for everything i need in my small business keep up the great work team Koch. I have recommended Koch to quite a few small business in our area Read LessRead less about I truly cannot fault my wonderful rep