Balloon Time Helium Tank FAQ

Is balloon gas safe?
Balloon gas is helium. Helium is non-toxic and non-flammable, therefore quite harmless. However, helium should not be inhaled. The party trick of inhaling a balloon full of helium is discouraged and dangerous. See safety guidelines.

What types of helium tanks do you offer?
Koch & Co offers two easy-to-use Balloon Time helium tanks. The standard helium tank will fill up to 30 of the 9 inch latex balloons, 14 of the 12 inch latex balloons or 18 of the 17 inch foil balloons. The large helium tank will up to up to 50 of the 9 inch latex balloons and 25 of the 12 inch latex balloons or 29 of the 17 inch foil balloons.

Overfilling balloons or using larger balloons will take more helium and yield less overall balloons.

How do I use the Balloon Time helium tank? 
Fully open the green valve by turning it counter-clockwise until it stops. Slide balloon on to the black tilt nozzle. Push down on black tilt nozzle to release helium. Inflate to desired size, pending on the tank you’re using. Remove balloon and tie a tight knot. Turn the green valve clockwise and to close. 

Is my helium tank full?
Turn the green valve counter-clockwise four full times. Push down on the black nozzle and listen for the “pssh” sound of helium releasing. If you don’t hear helium being released, the tank is empty. 

How do I store the tank for its next use?
Close the valve tightly by turning clockwise, and store in a cool, dry place.

Can I refill the helium tank?
Balloon Time helium tanks cannot be refilled. These tanks are designed to be non-refillable, allowing consumers the convenience of being lightweight and easy to handle. Do not attempt to refill. Please refer to the warnings and precautions on the tank and carton. Attempting to refill can cause injury or death. However, the tank may be recycled. 

How do I recycle my empty helium tank? 
When your tank is completely empty, make sure you have all supplies needed, and follow these steps to recycle. You will need a hammer, flat-head screwdriver, protective gloves and eyewear and a permanent marker. 

Step-by-Step Recycling Instructions

  1. Fully open the green valve by turning counter-clockwise until it stops.
  2. Push down on the black tilt nozzle until hissing sound stops to release all pressure.
  3. Remove the tilt nozzle by turning the white valve nut counter-clockwise.
  4. Put on protective gloves and eyewear. Using a hammer and flat-head screwdriver, puncture the side of the small relief disc on the back of the shoulder, and pry open. You may have to puncture the ring in a few places around the disc to fully remove.
  5. Remove the disc by hand. Edges may be sharp, so wear gloves and use caution.
  6. Circle the open hole and write “Empty” on the tank. Dispose with other recyclables.

Are the helium tanks easy to use?
Yes, you will be provided with simple operating instructions, but essentially each has a fitted inflator valve and a cylinder valve which you will turn on and off to inflate your balloons. See the user guide inside each pack for detailed instructions. 

What is the working pressure of the helium tanks?
Balloon Time tanks operate at a working pressure of 260 psi, and are successfully leak-tested at a minimum of 325 psi to ensure quality. In addition, each Balloon Time tank has a patented flow restriction safety device, reducing the flow rate and improving the safety of the product.

Does the kit include enough ribbon for all of the balloons?
Recommended ribbon length per balloon is 48 inches. The Balloon Time standard helium kit provides 48 inches (approximately 1.2m) of ribbon per balloon. The jumbo helium tank provides 57 inches (approximately 1.4m) of ribbon per balloon. For best results, we suggest trimming the ribbon into 1.2m strips – one for each balloon.