Soy Candle FAQ

About Soy Candles


1. What is soy wax?

Soy wax is a clean burning renewable source of wax that is a by-product of the soya bean. This type of wax has a lower melting point and burn temperature than paraffin wax.

Refined soy wax has perfect qualities for blending colour dyes and fragrance oils into candles. Because of these properties, soy wax has a long slow burn that promotes a larger wax pool around the wick of the candle and enhances a clean release of aroma - one of the main advantages of soy candles.

The lower burn temperature is another reason that soy wax candles are a popular choice for candle jars. It’s a popular ingredient in oil burners because of their long lasting scent. Pillar candles made of soy wax need a paraffin wax blend to keep their shape. Natural biodegradable soy wax is much easier to clean than paraffin wax using soapy water.

2. What is the difference between candles made from paraffin wax and soy wax?

Paraffin wax is a petroleum by-product and has a long and high temperature burn. Soy wax candles are made from soybean extracts and have a lower burn temperature.

3. What should I look for in a good quality soy candle?        

The size and number of wicks of the soy candle will determine how long and far the aroma will carry. The intensity of the scent will depend on the percentage of fragrance oil used in making the soy candle. You should be able to select a good candle just as you do a good wine. Trial and test until you find what you like. Fragrance and aroma are personal taste and we have worked on blending popular scents to relax and please you.

4. Why choose soy candles?           

Scented or fragrant soy candles can create a peaceful mood and atmosphere. They also mask and eliminate unwanted odours.
Soy candles also burn at a cooler temperature. Coller temperature means quick melting and you will get the smell of fragrance quicker.

5. What type of wick do KERI soy candles use?

Our soy candles use pure cotton wicks that are lead free and completely safe.

6. Why are there two wicks in some of the soy candles?

Our larger soy candles have double wicks in order to achieve an even burn pool and avoid “tunnelling”. This also helps our soy candles to release the scent quickly without consuming too much wax.

7. What are the fragrances of the soy candles made of?

The fragrances used in our KERI soy candles are a blend of natural elements and essential oils.

8. Are the fragrances natural?

Yes, the fragrances are 100% natural.

9. Are KERI soy candles eco-friendly?

Yes, they are eco-friendly. Our KERI soy candles have been crafted with natural & sustainable soy wax (made from soybean vegetable oil) and they have been scented with essential oils. Soy wax is also biodegradable.

9. Where do the fragrances come from?

We have specially sourced our fragrances made of essential oils from leading Australian & European perfumers. 

10. Are KERI soy candles suitable for outdoor use?

No. Outdoor candles need to be crafted for that specific purpose. They usually have larger wicks to combat drafts.

11. How strong is the fragrance intensity of your soy candles?

Different scents will have different intensity. Some are designed to fill the room very quickly. Some on the other hand are more subtle.

Each Keri soy candle fragrance contains 3 classes of scent notes – top/head notes , middle/heart notes & base notes.

For example:

KERI Soy Candle

Scent Name




Coastal Breeze

Green Pine, Ocean Salt

Jasmine, Cyclamen, Driftwood

Ocean Salt, Musk

Festive Fruits & Vanilla

 Peony, Orange

Valley Lily, Rose, Jasmine, Fruity Vanilla

Sandalwood, Musk, Peach, Vanilla, Caramel

White Ginger Lily

Bergamot, Jasmine, Orange

White Lily, Ylang-Ylang, Rosewood

Musk, Vanilla

Vanilla Crème

Vanilla Cream, Fruity Vanilla

Vanilla, Coconut Milk

Vanilla, Caramel, Powdery

Pomegranate Passion

Citrus, Orange, Green, Fruit, Apple

Pomegranate, Rosewood, Gardenia

Pomegranate, Musk

Cherry Blossom

Tangerine, Apricot, Cherry Blossom

Cherry Blossom, Jasmine

Sandalwood, Vanilla

Pink Lilac & Rose 


Lilac, Ylang-Ylang

White Lily, Heliotrope, Cedarwood

Sweet pea & Jasmine

Sweet Pea, Apple

Jasmine, Valley Lily

Musk, Sandalwood Vanilla

Peach & Berry Fig

Peach, Apple, Orange, Pine Balsam

Peach, Strawberry, Clove Leaf, Cinnamon Leaf

Musk, Vanilla, Cedar, Amber



Care & Safety Tips


1. How should I store and care for my soy candles?

Store your soy candles in a cool dry place as soy wax can soften in temperatures over 25 degrees.  Avoid direct sunlight.

Remember, candles are a lifestyle choice and care should be taken when burning soy candles. Don’t leave them unattended. Keep them out of the reach of children and pets. Always position candles on a flat and heat resistance surface.

2. Is there a recommended burn time for my soy candles?

Yes. The recommended burn time for soy candles is no more than 2 hours at a time.

3. Should I do a “first burn” with my new soy candles?

A “first burn” is when you light a candle for the first time and burn it for a number of hours until a full soy wax pool has formed at the top of the candle. By doing this you will get a long even burn without creating tunnelling. Once this has happened, you are free to blow your soy candle out if desired.

4. What do I do when my soy candle is not burning evenly?

When more wax can melt than the flame can burn, this makes the wick black. This is called “mushrooming” and occurs with 100% cotton wicks or wooden wicks. Blow your soy candle out, trim the wick, and light it again for an even and efficient burn. Try not to let your wick cuttings fall into the wax pool.

5. What happens when my soy wax candle has bubbles?

It is normal to see bubbles occur in natural soy candles. The candle is not faulty and the burn time remains unaffected.

6. Should I burn soy candles all the way to the bottom of the jar?

While burning your soy candle, the ceramic or glass jar becomes very hot. If this continues all the way to the bottom of the jar, it may break. To prevent any safety issues, burn your soy candles to about 1cm from the bottom of the jar and remember to use a candle plate or a similar heat resistant surface to place your soy candles on.

7. How often should I trim the wick of my soy candles?

Trim your wick after every burn. Do not trim the wick too much as a short wick will create smoke and uneven burning. Approximately 6-10mm should prevent mushrooming.

8. How long should I wait before I can relight my soy candles?

Allow your candle to cool down before you relight it. This allows the wax pool to solidify and keep an even burn throughout the life of the soy candle.

9. Can I recycle my soy candle container?

Our soy candle jars are made of glass or ceramic and they can weaken after prolonged periods of heat. We suggest you do not refill your used soy candle jars and recycle them safely. On the other hand, they make great storage jars and pots for air plants. 

10. How to wash your container once the whole candle has melted?

Soy wax is water soluble so you can wash our soy candle jars with hot soapy water. However, never pour your wax in the drains (the wax will solidify and clog your sink).

11. Why is my soy candle smoking?

Smoking may happen when the soy candle is in a draft or if the wick has gotten too long. Always keep the candle away from drafts and make sure you trim the candle wick regularly to a length between 6-10mm.