1. What is paraffin wax?
Paraffin wax is an extensively used ingredient for candle making. It is a petroleum by-product, odourless and long burning. Once fully refined, paraffin wax is non-toxic, waterproof and safe and provides a dependable long burning fuel. It has properties that allow dyes and fragrance oils to blend and create amazing candles.
2. What is the difference between candles made from paraffin wax and soy wax?
Paraffin wax is a petroleum by-product and has a long and high temperature burn. Soy wax candles are made from soybean extracts and have a lower burn temperature.
About the Candle
1. What should I look for in a good quality scented candle?
The size of the candle will determine how long and far the aroma will carry. The intensity of the scent will depend on the percentage of fragrance oil used in making the candle. You should be able to select a good candle just as you do a good wine. Trial and test until you find what you like. Fragrance and aroma are personal taste and we have worked on blending popular scents to relax and please you.
2. How should I store and care for my candles?
Store your candles in a cool dry place as wax can soften in temperatures over 25 degrees. If exposed to direct sunlight for an extended length of time, coloured candles may also fade or discolour.
In these circumstances, taper candles are especially affected. Remember, candles are a lifestyle choice and care should be taken when burning candles. Don’t leave them unattended. Keep them out of the reach of children and pets. We suggest burning candles no longer than three to four hours at a time.
3. What is the right way to blow out a candle?
Everyone has his/her own ideas on how to best blow out candles. We believe it’s best to sink the lit wick back into the wax pool it has created. This will extinguish the flame, limit smoke and prepare the wick for the next time you light it.
4. Why choose scented candles?
Scented or fragrant candles can create a peaceful mood and atmosphere. They also mask and eliminate unwanted odours.
About the Wick and Burn
1. When I buy a new candle, why should I do a “first burn”?
A “first burn” is when you light a candle for the first time and burn it for a number of hours until a full wax pool has formed at the top of the candle. By doing this you will get a long even burn without creating tunnelling. Once this has happened, you are free to blow your candle out if desired.
2. Is there a recommended burn time for scented candles?
Yes. The recommended burn time for scented candles is no more than 2-3 hours at a time.
3. What do I do when my candle is not burning evenly?
More wax can melt than the flame can burn, which makes the wick black. This is called “mushrooming” and occurs with 100% cotton wicks or wooden wicks. Blow your candle out, trim the wick, and light it again for an even and efficient burn. Try not to let your wick cuttings fall into the wax pool.
4. What happens if I burn the candle all the way to the bottom of the jar?
While burning your candle, the jar becomes very hot. If this continues all the way to the bottom of the jar, it may break. To prevent any safety issues, burn your candles to about 1cm from the bottom of the jar and remember to use a candle plate or a similar heat resistant surface to place your candles on.
5. What type of wick do KERI candles use?
KERI candles use pure cotton wicks that are free of lead and completely safe.
6. How often should I trim my wick?
Trim your wick after every burn. Do not trim the wick to much as a short wick will create smoke and uneven burning. Approximately 6-10mm should prevent mushrooming.
7. How long should I wait before I can relight my candles?
Allow your candle to cool down before you relight it. This allows the wax pool to solidify and keep an even burn throughout the life of the candle.
8. Should I refill my candle jar or recycle it?
If the candle jar is made of glass, it can weaken after prolonged periods of heat. We suggest you do not refill your used candle jars and recycle them safely. On the other hand, they make great storage jars.
9. Can I remove candle wax from fabric?
To remove candle wax from fabric is tricky. It really depends on the type of fabric and the washing and dry cleaning instructions, so best you go to the nearest dry cleaner for advise.